When: Thursday, June 29, 2017 | 1:00 PM
Join Gene Marks for an informative webinar on how to improve your company’s customer service. We learn in business school 101 that it costs much more to acquire new customers than to sell to our existing customers. The best way to grow a business is to leverage revenues from happy customers. So how can you keep them happy? In this interactive webinar Gene will discuss the required steps and process for best resolving complaints and we as methodologies for to follow when dealing with tough customers. You’ll also learn techniques for better engaging your customers and building stronger loyalty and great tactics for getting referrals from your happy customers.
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